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Shipping Information

Shipping

 

We want your experience to be enjoyable from start to finish and that includes how we ship our products! Everything is hand packaged and crafted to ensure that you are getting award wining service at each step all the shipping material is 100% recyclable.

  • Before our cheese is put into refrigeration it had been crafted and packaged at approx 50° F, so don’t worry if it arrives slightly warm. Just pop it in the fridge and it should firm up, and be just as delicious as if it had arrived super cold.
  • Cheese is best served at room temperature. To allow the flavors to mingle and peak, just leave it out awhile before serving (30-60 minutes).
  • After opening Buholzer Brother® Cheese, it is best to wrap it tightly in cheese paper, or if you don’t have any of this, cling wrap tightly instead. Our least favorite way to store it is in a Ziploc bag, as this will cause it to mold faster.
  • If mold should occur, just cut it off and enjoy the rest of your Buholzer Brothers® Cheese. Most cheese molds are surface, and once detached from the cheese they do not affect the inside product. Use your taster to decide how much needs cutting. If you cut some off, and the rest still tastes a little off, keep cutting until you get to the flavor you know and love.

 

Shipping FAQs

We cannot guarantee arrival date. The arrival date is based off where your package starts and where it is being sent. We are located in Wisconsin so the closer you are the faster it will arrive. We recommend ordering two weeks to 10 days before you would like your package to arrive, just to be safe.

We typically ship with USPS and UPS.

Yes! We offer 2, or 3 business day priority shipping. HOWEVER, we cannot guarantee arrival date.

Yes! We send out an email with tracking information when we ship your package. You can either follow the link or head to our store and enter the tracking # under “Track orders”.

Important Info

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Our Commitment to Accessibility

Klondike Cheese Co. is committed to making our website’s content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at (608) 325-3021 or email our team at cheese@klondikecheese.com  with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

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